Privacy policy

How we handle your personal data

Learn what information Popular Travels & Tours collects, why we process it, and how you can exercise your data protection rights.

Privacy notice on the processing of personal data

In accordance with Regulation (EU) 2016/679, also known as the General Data Protection Regulation (GDPR), we provide visitors to our website with the following information about how we process personal data submitted online.

Data controller

The data controller is Popular Travels SRL, located at:

Via Principe Amedeo 269

00185 Rome, Italy

Tax code / VAT number: IT06765721003

Telephone:+39 06 44704905

Email:ptt@populartravels.it

Purposes of processing and legal bases

Personal data is processed for the following purposes:

  • Technical operation of the website: Managing website navigation through the automatic recording of logs. The legal bases are the provision of the website service and the data controller’s legitimate interests.
  • Protection of the data controller’s rights: Protecting the data controller’s rights in the event of violations committed by visitors through the website. The legal basis is the data controller’s legitimate interests.

Where website sections contain forms that collect personal data for specific purposes, separate privacy notices explain the relevant processing activities.

Visitors are therefore invited to read and accept the relevant notices before submitting their personal data.

Your personal data will be processed fairly, lawfully, and transparently to enable you to browse the website and to respond to your requests, using electronic tools only.

The data controller does not use automated decision-making processes involving your personal data.

Providing personal data

Providing personal data is optional. However, it is necessary for us to respond to your requests.

Types of personal data processed

The data controller may process only ordinary personal data for the purposes described above. This may include browsing data, identification details, email addresses, and other electronic or telephone contact details, where provided.

Disclosure, public dissemination, and international transfers

Personal data will not be disclosed to third parties or made publicly available.

It will be handled internally by authorised personnel or by specifically appointed data processors.

The data controller does not transfer your personal data to countries outside the European Union.

Retention of personal data

Personal data submitted through forms will be processed only for as long as necessary to respond to questions, contact requests, and requests for information about Popular Travels SRL.

Logs are retained only for website security purposes, within the limits established by law, and are automatically deleted at the end of the permitted retention period.

Methods of processing

Processing carried out by the data controller and its authorised personnel may take place with or without electronic tools and may involve any operation or set of operations permitted by law.

Personal data is stored in an electronic database connected to the website and managed by a third party appointed as a data processor for this purpose.

This information system is protected by appropriate security measures designed to minimise the risks of destruction or loss of data, unauthorised access, or processing inconsistent with the purposes for which the data was collected.

Your rights

The GDPR grants you a number of rights concerning your personal data.

You may request confirmation from the data controller as to whether your personal data is being processed. You may also request information about its source and how it is processed (right of access).

You may request the deletion, updating, correction, or completion of your personal data.

Registered users may also object to processing at any time and, where applicable, exercise their right to data portability.

You may exercise your rights by sending a registered letter to the data controller’s address, marked “GDPR Request.”

If you believe your rights have been infringed, you also have the right to lodge a complaint with a supervisory authority in accordance with the GDPR.

Let’s get you moving

Your next journey starts with a conversation

Tell us where you’re going, when you’d like to travel, and who’s coming along. Our team will help you explore the available options.